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Exploring a memory

A memory is only useful if you can check what's in it. Opening one is like flipping through a colleague's notebook — except you can also see the lines they've drawn between pages: who works where, which project belongs to which client, what a decision was based on.

Open any memory from the Memories page. It has four tabs.

TabWhat it's for
OverviewThe headline counts, plus the most recent notes, files and key names
ObservationsEvery fact, searchable — read, edit or delete any of them
FilesThe original documents kept alongside the notes
GraphThe map of how everything connects

Observations — the facts themselves

Each note shows its title, its category, an excerpt, its tags, and when it was recorded. Click one to read it in full, along with the people and things it mentions.

Two things worth knowing:

  • Editing keeps the connections. Fix a typo or reword a fact and everything it was linked to stays linked. You're correcting the note, not replacing it.
  • Deleting cleans up after itself. Remove a note and any person or thing that only that note mentioned disappears with it. Anything mentioned elsewhere stays.
Deleting is permanent

There's no undo. If a fact has merely changed rather than turned out to be false, edit it instead — that keeps the history of what it was connected to.


Graph — how it all connects

This is what makes a memory more than a pile of notes. Every person, company, project and document mentioned across your observations becomes a point on a map, and every relationship between them becomes a line.

Bigger points are mentioned more often. Colors group things that tend to come up together. Click any point to see what it is and what it's connected to.

works atbelongs tosupportsownsworks atpartner ofattended bycoversbilled underAcme CorpSarah ChenQ3 renewalPricing deckWeekly syncDataflow IncMiguel OrtizInvoice terms
AcmePartnersBilling
OrganizationAcme Corp
Description

Consulting client since 2024. Renewed for 12 months in Q3.

Connections4

Hover or tap any point to follow its connections.

This is why an agent asked about Sarah can also tell you about the renewal she owns, the partner working on it, and how Acme is billed — none of which was in the note about Sarah.

The full-page view adds search — type a name to jump straight to it — plus zoom, drag, and a re-layout button when things overlap.

Consolidate tidies it up

As a memory grows, the same person can end up recorded twice under slightly different names. Consolidate (on the memory's header) reviews the store and suggests merges. You approve each one before anything changes.


Files — the originals

Notes are short on purpose. When the source document matters — a contract, a spreadsheet, a deck — it's kept in the Files tab and referenced from the note that describes it.

Homeclientsacme4 files · 8.2 MB
NameSizeSource
invoices3 files
acme-contract.pdfSigned 12-month renewal, Q32.4 MBby you
rates-2026.xlsxAgreed rate card0.6 MBby agent
org-chart.pngWho reports to whom at Acme1.1 MBby agent

Files are organized in folders like any drive. "by agent" means your agent saved it while working; "by you" means you uploaded it.

Drag files in to upload — a .zip is unpacked for you. Your agents can also save files here themselves and open them again later.

Add a note when you upload

A file nobody has described is a file your agent won't think to open. After uploading, add a short observation saying what's in it and when it's worth reading.


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